Services
At ZINNO BUS, we believe that excellent service is an extension of engineering. Our aftersales philosophy is built on efficiency, professionalism, and reliability — ensuring that every vehicle continues to operate safely and efficiently throughout its lifecycle. We are committed to providing customers with high-quality maintenance, original parts, and responsive technical support, so they can focus on their business while we take care of the rest.
Background Needs
1. Maintenance of Electric Powertrain Systems
With the rapid growth of new energy buses, operators are increasingly focused on maintaining and servicing the key electric powertrain systems — battery, motor, and controller — to ensure operational efficiency and safety.
2. Challenges of Self-Maintenance
When customers manage vehicle maintenance internally, they face high investment in personnel and equipment, increased management costs, and unpredictable expenses — resulting in low cost-effectiveness.
3. Issues with Third-Party Maintenance
Non-authorized service providers often apply inconsistent standards and use non-genuine parts, compromising vehicle reliability, performance, and safety.
Solution Overview
The ZINNO After-Sales Service Solution is designed around the full lifecycle of customer vehicles. By analyzing common service challenges — such as high manpower cost, unpredictable expenses, and low efficiency — and leveraging ZINNO’s internal technical strengths, we provide a professional service model that reduces operating cost and enhances safety and reliability.
Comprehensive Service Packages
Comprehensive coverage designed to ensure predictable maintenance costs and consistent quality.
Comprehensive coverage designed to ensure predictable maintenance costs and consistent quality.
> Extended vehicle warranty
> Wear-and-tear parts coverage
> Full vehicle maintenance
> Customized service items
Upgrade & Retrofit Solutions
Modular upgrade options to enhance functionality, safety, and energy efficiency.
Functional Upgrades
> Fuel preheating system installation
> Air-conditioning system installation
> Other functional devices
Safety Upgrades
> Tire burst emergency system installation
> Driver reminder / anti-forget system installation
> Other safety devices
Energy & Environmental Upgrades
> Intelligent fuel-saving system installation
> Engine emission upgrade retrofit
> Other green and efficiency-enhancing systems
Value Advantages
Comprehensive Service Network
Authorized ZINNO service stations and distributors ensure timely and standardized service support.
Experienced Service Team
On-site engineers and technical experts ensure fast and professional assistance.
Professional Technical Support
Expert teams at headquarters and regional centers offer real-time solutions to complex issues.
Comprehensive Training System
Structured courses covering new energy vehicles and key components.
Comprehensive Training System
Structured courses covering new energy vehicles and key components.